Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices and rights you have.
Overview
This Privacy Policy explains how Exarth collects, uses, shares, and protects information when you visit our website or engage our services. We are committed to handling your data responsibly and transparently.
By using our website, you consent to the practices described in this policy.
Information we collect
We collect information you provide directly — such as your name, email, phone number, company, and any details you include in enquiry or contact forms.
We also collect limited technical information automatically, such as your IP address, browser type, device information, and pages visited, to help us operate and improve the website.
How we use your information
We use your information to respond to enquiries, deliver and improve our services, communicate with you about your project, and meet legal and contractual obligations.
We do not sell your personal information to third parties.
Data security
We apply reasonable technical and organisational measures — including encryption in transit, access controls, and monitoring — to protect your information against unauthorised access, loss, or misuse.
No method of transmission or storage is completely secure, but we work continuously to safeguard your data.
Data retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements.
Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to object to certain processing.
To exercise any of these rights, please contact us at support@exarth.com and we will respond in line with applicable law.
International transfers
Our team and service providers may be located in different countries. Where information is transferred across borders, we take steps to ensure it is protected in accordance with this policy and applicable law.
Third-party links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies.
Children's privacy
Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be reflected by a revised “Last updated” date, and significant changes may be communicated through our website.
Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@exarth.com.
Questions about this privacy policy?
We're happy to clarify anything — reach out and we'll respond within one business day.
