Onboarding · Companies
Manual setup: Getting a new retailer running meant manual paperwork and configuration, so onboarding was slow and inconsistent.
FLD Smart Gun Retail Platform
Subscription gun retail with iPad hand scan, AI recommendations and integrated POS checkout.
fldai.orgLive
RetailTechUI/UX + Dev
AIGun recommendation
iPadHand-scan kiosk
POSBuilt-in checkout
3Role dashboards
Overview/ 01
Subscription retail, from hand scan to checkout
Subscribe, get an iPad kiosk, scan hands for AI gun fit and sell through POS.FLD is a subscription-based platform for firearm retailers. A company subscribes and is provisioned an iPad kiosk, sets up its branches and inventory, then scans a customer's hand to get an AI gun recommendation, all the way through to an integrated POS sale.
- Company onboarding & subscriptions
- iPad kiosk provisioning
- Role
- UI/UX + Development
- Industry
- RetailTech · SaaS
- Timeline
- 8 months
- Platform
- Web + iPad kiosk
- Role
- UI/UX + Development
- Industry
- RetailTech · SaaS
- Timeline
- 8 months
- Platform
- Web + iPad kiosk
- Model
- Subscription
- Year
- 2023
Scope & deliverables
- Discovery & Strategy
- UX / UI Design
- Frontend Engineering
- Backend & Integrations
Discovery & Strategy
Subscription model, kiosk flow and the path from hand scan to POS sale.
UX / UI Design
A focused dark design system for kiosk, dashboards and point of sale.
Frontend Engineering
A fast, responsive web app plus the in-store iPad hand-scan kiosk.
Backend & Integrations
Subscriptions, recommendation engine, inventory and POS checkout.
Challenge & solution
Guesswork at the counter, or guided, data-driven sales
In-store firearm sales ran on guesswork, eyeballed fit, separate tills and no recurring way to equip and bill retailers.
- Eyeballed fit
- Separate POS
- No subscription model
GuessFit
ManualOnboarding
Subscriptions · Billing
No recurring model: There was no clean way to package and bill retailers, so revenue was ad-hoc and hard to scale.
iPad Kiosk · Provisioning
No in-store tool: Stores had no standard in-store device, so the buying experience varied wildly from counter to counter.
Branches · Inventory
Siloed stock: Inventory lived in silos per shop, so stock, members and branches were impossible to manage centrally.
No core
No shared platform
Fragmented systems
GuessFitManualOnboarding
Hand Scan · Sizing
Eyeballed fit: Staff sized a customer's grip by eye, so recommendations were guesswork and often a poor fit.
Recommendation · AI fit
Gut feel: Matching a firearm to a customer relied on the salesperson's gut feel and whatever was front of mind.
POS · Checkout
Separate till: Sales ran through a separate till with no link to inventory or the recommendation, breaking the flow at checkout.
Dashboards · Roles
One view fits none: Owners, managers and cashiers all shared one generic view, so nobody saw the metrics that mattered to them.
AIRecommendation
iPadKiosk
POSCheckout
3Dashboards
Key features
From subscribe to sale, one platform
Onboarding, hand-scan kiosk, AI recommendations, inventory and integrated POS in one flow.Every step of the retailer journey lives in one system, onboarding and subscriptions, the in-store hand-scan kiosk, AI recommendations, inventory and an integrated POS.
01/05 features
Tap a product
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fldai.org
Onboard & Subscribe
Retailers apply, get approved and pick a subscription package, then they're provisioned an iPad kiosk to start selling.
Engineering
Technology & Development
Subscription SaaS with iPad kiosk, AI engine, inventory and POS on one platform.Engineered to run the whole retailer journey, subscriptions, the iPad hand-scan kiosk, an AI recommendation engine, inventory and POS, on one platform.
- Kiosk LayeriOSIn-store iPad · hand scan capture · guided customer flow01
- Client LayerUIRole-based web · owner, branch-manager & cashier dashboards02
- RecommendationAIHand measurements matched to best-fit firearms in stock03
- POS & InventoryPOSIntegrated checkout · live inventory · orders & subscriptions04
- 01Discovery & ArchitectureMapped the subscribe-to-sale journey, kiosk flow and role matrix into one blueprint.Phase 1
- 02UX / UI DesignBuilt a focused dark design system for kiosk, dashboards and point of sale.Phase 2
- 03Web & Kiosk BuildDeveloped the responsive web app and the in-store iPad hand-scan kiosk.Phase 3
- 04Engine & IntegrationsEngineered the recommendation engine, subscriptions, inventory and POS APIs.Phase 4
- 05QA & SecurityHardened auth and roles, then tested the full scan-to-sale flow end to end.Phase 5
- 06Launch & IterateRolled out to retailers with monitoring, then iterated on real in-store feedback.Live
Stack
- React
- Next.js
- TypeScript
- Node.js
- REST APIs
- Recommendation
- PostgreSQL
- Redis
- AWS
- iPad Kiosk
- POS
- Subscriptions
Product Screens
Subscribe to sale, one platform
Browse onboarding, subscriptions, branches, hand scan, AI monitor and POS.Glide through the live FLD platform, onboarding, subscriptions, branches, the hand-scan kiosk, AI monitor and the integrated POS.
Drag to explore01 / 19
Philosophy
Design Approach
Focused dark design for confident in-store selling from kiosk to checkout.A focused, dark design philosophy built for confident in-store selling, from the iPad kiosk to the cashier's POS.
FocusSpeedTrustResponsive
- Design pillars
- 04
- Accessibility
- AA
- Kiosk-ready
- iPad
- Kiosk-First DesignTouch-friendly, glanceable layouts built for the in-store iPad hand-scan experience.iPad
- Speed at the CounterA short, clear path from scan to recommendation to a completed POS sale.Scan→Sale
- Focused Dark UIA high-contrast dark interface that keeps products and actions front and centre.AA
- Role-Based DesignOwner, manager and cashier each get a focused, secure workspace.3
Tokens
Design System
One dark visual language across kiosk, dashboards and POS.A cohesive dark visual language that keeps every kiosk, dashboard and POS screen sharp and consistent.
- Typography6 scale steps
- Spacing5 tokens
- Icons8 symbols
- Breakpoints4 sizes
Type samples
HeadingSpace Grotesk 800 · 32px
SubheadingInter 500 · 20px
Body text for product listings, collections, and guides.Inter 400 · 16px
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