Telemedicine · Virtual visits
Standalone tool — Video consults ran in a separate app, so visit notes lived off-platform and had to be re-keyed into patient records by hand after every call.
Zenara — Smarter Healthcare Platform
Exarth partnered with Zenara to design and build the live healthcare SaaS platform — uniting Telemedicine, Telepharmacy, EHR, EMR, and Medical Billing into one secure cloud platform for providers and patients.
- Telemedicine & telepharmacy
- EHR / EMR records
- Medical billing & claims
- Role-based, HIPAA-secure access
- HealthTech
- UI/UX + Dev
- HIPAA
DashboardTelemedicineBillingEHR
zenara.zengnia.com
Trusted by hospitals, clinics, and pharmacies on the live platform.
669K+Active users
40%Less admin time
95%Faster claims
5Unified solutions
Overview/ 01
Five healthcare solutions, one unified platform
Zenara is a comprehensive healthcare SaaS platform that brings telemedicine, telepharmacy, EHR, EMR, and medical billing into a single, secure cloud experience — replacing a fragmented stack of disconnected tools.
Exarth partnered with Zenara to design and build the live product end to end — from information architecture and design system to a performant, HIPAA-minded web application serving providers and patients alike.
- Telemedicine & telepharmacy
- EHR / EMR records
- Medical billing & claims
- Role-based, HIPAA-secure access
- Role
- UI/UX + Development
- Industry
- HealthTech · SaaS
- Timeline
- 6 months
- Platform
- Web App
- Compliance
- HIPAA-aware
- Year
- 2024
zenara.zengnia.com Live
Scope & deliverables
Discovery & Strategy
Product architecture, user flows, and a roadmap across all five modules.
UX / UI Design
A cohesive design system and accessible, provider-first interfaces.
Frontend Engineering
A fast, responsive web app with real-time dashboards and clean state.
Backend & Integrations
Secure APIs, role-based access, billing and clearinghouse integrations.
Challenge & solution
Six tools, or one connected platform
Disconnected tools for telemedicine, pharmacy, records and billing — creating silos, overhead and poor coordination.
- Fragmented systems
- Manual workflows
- No unified records
Telepharmacy · e-Prescribing
Separate portal — Prescriptions were typed into a separate pharmacy portal by hand, with no link to the patient's chart and constant transcription errors.
EHR / EMR · Patient records
Legacy records — Patient history was scattered across siloed legacy systems, so clinicians pieced together charts from multiple disconnected tools.
Medical Billing · Claims & RCM
Manual claims — Billing relied on manual coding and re-entry, producing slow, error-prone claims, frequent rejections and badly delayed payments.
No core
No shared platform
Fragmented systems
4×Admin effort0Shared records
Lab & Imaging · Diagnostics
Faxed results — Lab and imaging results arrived by fax, then had to be scanned and manually re-keyed — losing hours and risking missed findings.
Patient Portal · Self-service
No patient access — Patients had no self-service at all and phoned the front desk for every booking, message, prescription request and record copy.
Scheduling · Appointments
Phone & paper — Phone-and-paper booking led to double-bookings, no-shows and clashes that wasted provider time and frustrated patients daily.
Compliance · Security & audit
No audit trail — With data spread across fragmented tools there was no central audit trail or access control, leaving real compliance and security gaps.
Measurable impact on the live platform
669K+Active users
40%Less admin time
95%Faster claims
HIPAACompliant & secure
Key features
Everything providers need, in one workspace
Each module is built into the same platform — so clinicians move from a video visit to charting, billing and records without ever switching tools.
01/05 features
Auto-playing — hover to pause
zenara.zengnia.com/unified-dashboard Live
Feature 01Unified DashboardA single command centre surfaces appointments, patient activity and financials in real time.
Engineering
Technology & Development
Engineered to power Zenara's connected healthcare suite — from telemedicine and telepharmacy to EHR/EMR, billing and labs, on one secure cloud platform.
System architecture
Client → real-time → services → secure data
UI
Client LayerResponsive web · provider & patient portals · accessible UI
SSR · PWA-readyRTC
Real-Time LayerTelemedicine video · secure messaging · live notifications
WebRTC · WSSAPI
Service LayerUnified APIs across telemed, pharmacy, EHR, billing & labs
REST · 5 modulesSEC
Data & SecurityEncrypted records · role-based access · HIPAA audit logs
AES-256 · RBACHow we built it
6-phase delivery
- 01
Discovery & Architecture
Phase 1Mapped all five modules, data flows and HIPAA requirements into one unified system blueprint.
- 02
UX / UI Design
Phase 2Built a provider-first design system with accessible, role-based interfaces across every module.
- 03
Frontend Engineering
Phase 3Developed a fast, responsive web app with real-time dashboards and clean, reusable state.
- 04
Backend & Integrations
Phase 4Engineered secure services, role-based APIs and billing/clearinghouse integrations.
- 05
QA & Security
Phase 5Hardened auth, encryption and audit logging, then tested rigorously across all modules.
- 06
Launch & Iterate
LiveShipped to production with monitoring and analytics, then iterated on real provider feedback.
Technology stack
16 technologiesFrontend4
- Reactv18
- Next.jsApp Router
- TypeScriptv5
- Tailwindv4
Backend4
- Node.jsv20
- REST APIs
- WebRTCVideo
- WebSocketsLive
Data & Cloud4
- PostgreSQL
- RedisCache
- AWS
- Docker
Security4
- OAuth 2.0
- JWT
- EncryptionAES-256
- HIPAA
Product Screens
Every module, one canvas
Glide through the live Zenara platform — dashboard, telemedicine, records and billing, all in one connected workspace.
Drag to explore01 / 05
Philosophy
Design Approach
A user-centered design philosophy focused on clarity, accessibility, and seamless healthcare experiences for patients and providers across every browser.
ClarityAccessibilityTrustResponsive
- Design pillars
- 04
- Accessibility
- AA
- Compliant
- HIPAA
- Audience
- Patients & providers
- Platform
- Responsive web app
- Design system
- 30+ shared tokens
- Accessibility
- WCAG AA
Every screen is shaped around real patients and care teams — clarity first, trust at every step, and security built into each interaction.
- Pillar 01
Responsive Web Design
100%Responsive screensFluid layouts and typography that stay pixel-perfect from compact laptops to large desktop displays.
Crisp from 13-inch laptops to ultra-wide monitors.
- Pillar 02
Intuitive Navigation
3-clickTo bookingSimple navigation flows designed for non-technical users with clear pathways to key features.
Providers reach any action in a few clear clicks.
- Pillar 03
Accessible Typography
AAWCAG contrastAccessibility-friendly typography with proper contrast ratios and readable font sizes for all users.
Legible for every user, in any light.
- Pillar 04
Security-First Design
RBACAccess controlSecurity-focused interaction patterns that protect patient data at every touchpoint.
Patient data protected at every step.
Tokens
Design System
A cohesive visual language that ensures consistency and accessibility across every healthcare screen.
4Colors
6Type sizes
5Spacing
8Icons
4Breakpoints
Color palette4
Typography6
Heading
Space Grotesk 800 · 32px
Subheading
Inter 500 · 20px
Body text for product listings, collections, and guides.
Inter 400 · 16px
Caption labels
Inter 400 · 14px
Small helper text
Inter 400 · 12px
Bold heading
Space Grotesk 700 · 18px
Components4
Add to cart Wishlist
Organic In stockHeirloom
⏎
DefaultHoverActiveOff
Spacing scale5
XS4px
SM8px
MD16px
LG24px
XL32px
More work
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More of what our team designs and ships — from healthcare platforms to AI products and mobile marketplaces.
