Find Doctors · Discovery
Word of mouth: Patients found doctors by word of mouth with no way to verify them.
Two-sided health marketplace connecting patients with doctors, pharmacies, labs and sellers.

Overview/ 01
Patients book care and order medicine; doctors and pharmacies sell through connected workspaces.Doczenai is a two-sided health marketplace. Patients discover and book verified doctors, consult online, order medicine from pharmacies and shop medical supplies, while doctors, pharmacies and labs sell through their own connected workspaces.

Scope & deliverables
Mapped both the patient journey and the seller workflow into one platform.
A trustworthy health design system for patients and sellers alike.
A fast, responsive marketplace with booking, consults and shop.
Listings, orders, a wallet, POS and secure health records.
Challenge & solution
Finding care meant scattered phone calls, in-person visits and pharmacy runs, with no single place for patients and providers to connect.
Word of mouth: Patients found doctors by word of mouth with no way to verify them.
Phone calls: Booking meant phone calls and long waits for a slot.
In-person only: Every consultation required an in-person visit, even for follow-ups.
Lost notes: Visit notes lived on paper and never followed the patient.
No shared platform
Fragmented systems
Pharmacy runs: Filling a prescription meant a trip and uncertain stock.
No catalog: There was no single place to buy medical products and supplies.
Offline only: Doctors and pharmacies had no way to sell and manage online.
Cash only: Payments were cash-based with no record across the platform.
Find doctors, consult online, order medicine and shop, with seller tools behind it.Find doctors, consult online, order medicine and shop, with a complete workspace for the sellers behind it all.
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Find & Book Doctors
Patients search verified, rated doctors by specialty and location, then book a confirmed slot online in seconds.
Engineering
Two-sided marketplace with consultations, payments and secure health records.Engineered as a two-sided health marketplace, patient and seller experiences, real-time consultations, payments and secure health records on one platform.
Stack
Product Screens
Browse find-doctors, booking, consults, pharmacy ordering and seller workspaces.Glide through the live Doczenai marketplace, find doctors, book, consult, order medicine and run a seller workspace.
Philosophy
Trustworthy design that makes finding care and selling health services feel simple.A trustworthy, friendly design philosophy that makes finding care and selling health services feel simple, safe and human.
Tokens
One health visual language for patient and seller experiences.A cohesive health visual language that keeps the patient and seller experiences calm, trustworthy and consistent.
Type samples
More work
More from the Zengnia suite and our healthcare work.More from the Zengnia product suite and our healthcare work.